Privacy policy
H2V2 MEXICO, S.A de C.V (hereinafter referred to as “the company”), as an independent data controller of your personal data, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter “the law”), with its address at Bosque de Ciruelos 190 Floor +3, A302, Colonia Bosques de las Lomas, Miguel Hidalgo Borough, Mexico City, Postal Code 11700 (hereinafter “our offices”), hereby provides you with this PRIVACY NOTICE.
We would like to remind you that at “the company,” we are fully committed to the protection of your personal data, and in all stages of processing, we will comply with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility provided in the law.
We kindly request that you carefully read this document, and if you do not agree with the processing of your personal data, please refrain from providing them to us.
If you voluntarily and knowingly provide us with your personal data, it will be understood that you expressly consent to the processing of such data. This is without prejudice to your rights of access, rectification, cancellation, opposition, limitation, and/or revocation as the data subject of your personal data.
If you have any questions regarding this privacy notice, our personal data department is at your service through the following contact information:
Email: contacto@h2v2.mx
Therefore, we hereby inform you of the main characteristics of the processing we will carry out with your personal data in accordance with the following:
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Addressing and handling the requests, requirements, comments, or suggestions that you submit to us through the “contact” link on our website (www.h2v2.mx).
Maintaining a record and control of individuals who submit requests, comments, or suggestions through the “contact” link on our website, with the aim of improving our products or services.
We would like to inform you that the use of the form found on the “contact” link on our website is completely optional. If you choose to send us your personal data through that means, it will be understood that you are authorizing and consenting to the processing of your data. If you do not wish us to process your personal data, please refrain from providing them to us. However, if you have already provided us with your personal data and wish to request that such data not be used for any of these additional purposes, you may do so at any time by sending us an email to the following address: contacto@h2v2.mx.
PERSONAL DATA THAT WILL BE SUBJECT TO PROCESSING
What personal data do we collect from you?
DATA COLLECTED DIRECTLY
We directly collect the following personal data from you, which are the only data directly provided by you:
- Name, consisting of first name, paternal last name, and maternal last name;
- Business Name (in the case of legal entities)
- Federal Tax Identification Number
- Landline telephone number;
- Mobile phone number;
- Email address; and
- Mailing address for contact purposes, including street and number, city, state, postal code.
TRANSFERENCES THAT ARE MADE
Who do we share your personal information with and for what purposes?
We hereby inform you that we will transmit your personal data identified in the previous section, and they will only be shared with internal departments of our company, our partners, and subsidiaries, for the following purpose:
Third-party recipients Purposes that justify the transfer With authorized providers of digital tax invoice certification (PAC) services with whom we have entered into a service agreement for digital tax invoices. To certify and stamp the digital tax invoices that we provide to you in accordance with the requirements established in the applicable legislation regarding electronic invoicing and digital tax invoices. With the budget, accounting, and after-sales departments. To make presentations and follow up on sales compliance. With third-party transportation and delivery service companies, only in the event that they become customers and consumers of our products and services. To make timely and proper deliveries to the locations that customers inform and choose.
We inform you that these transfers may be carried out without your consent as they are necessary for the maintenance or fulfillment of a legal relationship established between you and us.
PROCEDURE TO EXERCISE ARCO RIGHTS
How can you access, rectify, or cancel your personal data or object to its use?
As the owner of your personal data, you have the right to exercise your rights of Access, Rectification, Cancellation, and Objection (ARCO rights) regarding the processing of your personal data.
MEANS PROVIDED TO ADDRESS YOUR REQUESTS.
The means we have enabled and therefore provide for addressing your requests to exercise your ARCO rights are as follows:
By submitting a written request contained in a data message, attached to an email sent to the following address: contacto@h2v2.mx You may exercise your ARCO rights through the aforementioned means, at any time and without a limited number of times to submit a request.
MEANS TO LEARN ABOUT THE PROCEDURE ESTABLISHED FOR EXERCISING YOUR RIGHTS.
To learn about the procedure and its requirements for exercising your ARCO rights, we invite you to click here.
MECHANISMS AND PROCEDURES FOR REVOKING CONSENT
How can you revoke your consent for us to process your personal data?
MEANS ENABLED TO ADDRESS REVOCATION REQUESTS
The means we have enabled and therefore provide for addressing your requests to revoke consent are as follows: By submitting a written request contained in a data message, attached to an email sent to the following address: contacto@h2v2.mx; You may exercise your right to revoke consent at any time and without a limited number of times to submit a request.
MEANS TO KNOW THE ESTABLISHED PROCEDURE FOR REVOKING YOUR CONSENT
To learn about the procedure and its requirements for revoking your consent, click here.
OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA
How can you limit the use or disclosure of your personal data?
We hereby inform you that to limit the use and disclosure of your personal data, you can send us an email to the following address: contacto@h2v2.mx
USE OF COOKIES, WEB BEACONS, OR OTHER SIMILAR TECHNOLOGIES
What tracking and information collection technologies do we use through the internet?
We also inform you that on our websites and in the emails we send you, we may use technologies that automatically collect data about your internet usage, such as cookies or web beacons. This allows us to (1) provide you with a personalized browsing experience on our websites and (2) perform internal statistics to understand the movement and flow of visitors within our websites.
The personal data we obtain in this way includes browsing times and duration on our website, sections or microsites visited, websites you visited before accessing ours, and links or images you clicked to enter our site.
We inform you that this data is not shared with anyone.
STORAGE OF YOUR PERSONAL DATA
How do we store your personal data?
Additionally, we would like to inform you that all your personal data is stored in an electronic database located in Mexico, which complies with the following security requirements:
1.Physical security requirements.
2.Technological security requirements.
CHANGES TO THE PRIVACY NOTICE
How will we communicate changes to the privacy notice?
We reserve the right to modify this privacy notice at any time and without prior notice. Any changes made to this privacy notice will be published on our website (www.h2v2.mx), where the current version will always be available. You acknowledge that it is your sole responsibility to periodically review this privacy notice to stay informed of any changes.
This is without prejudice to cases where it is necessary to provide you with a new privacy notice or obtain your consent again in accordance with applicable legislation and regulations.